This Privacy Policy (“Privacy Policy”) describes how JEEVAN PRAVAAS CONSULTANCY LLP, a limited liability partnership, organized under the laws of India and having its principal place of business at 704 Grevillea, Nyati Estate, Mohammadwadi, Hadapsar, Pune – 411060 (“Company”, “we”, “us”, or “our”), collects, uses, stores, processes, and protects personal information of users (“User”, “you”, or “your”) who access or use our life mentoring and professional training services including but not limited to online training, in-person training, workshops, courses, coaching and organize events as outlined on our website and in our promotional materials through www.jeevanpravaas.com (“Website”) and online portal lifementoring.jeevanpravaas.com (“Portal”).

By accessing or using the Website or Portal, you consent to the collection and use of your information in accordance with this Policy.

ACCEPTANCE

By using the Website / Portal and/ or by providing your information the user consent to the collection and use of the information you disclose on the Website by the Company in accordance with the Privacy Policy. You agree and acknowledge that the User has read and fully understood the Privacy Policy and the terms and contents of such Privacy Policy as mentioned in the Website is acceptable to you.

COLLECTION OF INFORMATION

When you register with the Company and on the Website/ Portal, you generally provide (a) your name, age, email address, location, phone number, password and your ward’s educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us including but not limited to financial information (bank details, UPI, card data — processed securely via third parties); (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Website/Portal/Services, such as while asking doubts, participating in discussions and taking tests. The said information collected from the Users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information” and shall have the meaning as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “Data Protection Rules”).

By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Privacy Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

MINOR’S DATA

Any portion of the information, including personal data relating to a minor, that is provided by you shall be deemed to have been provided with the consent of the minor’s parent or lawful guardian.

By registering on the Website/Portal, you represent and warrant that: (a) you are either the parent or lawful guardian of the minor whose data is being provided; or (b) you have obtained verifiable consent from the minor’s parent or lawful guardian in accordance with applicable law.

Such consent shall be deemed to have been granted through your registration and continued use of the Website/Portal.

We reserve the right to request additional verification of parental or guardian consent where required under applicable law. If it is determined that personal data of a minor has been collected without appropriate consent, we may suspend access and/or delete such data in accordance with applicable legal requirements.

AUTOMATICALLY COLLECTED INFORMATION

In addition, the Website/Portal may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile/laptop devices unique device ID, the IP address of your mobile/laptop device, your mobile/laptop operating system, the type of mobile/laptop internet browsers you use, and information about the way you use the Website/Portal, the amount of time you spend viewing the Website/ Portal, the number of times you return to the Website/ Portal, your location and other click-stream data. Further, some files may be stored on your system due to your access and use of the Website, / Portal, to which you agree by accepting this Privacy Policy.

COOKIES

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

ACCESS THROUGH GOOGLE/FACEBOOK ACCOUNTS

We may also provide access to the User/s through their respective Google/Facebook accounts; or as the case may be, during which process their (User/s) personal or any other information may be shared with us, which may be used by us in accordance with the terms of the Privacy Policy. Further, irrespective of the mode of your login to the Website / Portal you shall remain bound by Privacy Policy and disclaimer provided by us.

USE OF YOUR PERSONAL INFORMATION

We collect and use information for the purposes of providing our Services, including without limitation: (a) creating and managing User accounts; (b) facilitating mentoring sessions and communications; (c) processing payments and invoices; (d) improving Portal and Website functionality and user experience by analysing trends, conducting research, learning about each User’s learning patterns and movements around the Website/Portal; (e) sending transactional and service-related communications; (f) ensuring Portal security and preventing fraud; and (g) complying with legal and regulatory obligations.

We will share your information with third parties only in the ways that are described below in this Policy. We may disclose information:

• To any third parties, who provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information.
• with mentors / partner organisation or as the case may be; to complete your registration requirement from us; to contact you with information and promotional materials and offers from our company as well as from our affiliates, other related companies, educational institutions, marketing partners and other third parties, if you have agreed to receive such communications.
• as required by law, such as to comply with a subpoena, or similar legal process.
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request

We do not sell or rent your personal information to third party for their marketing purposes without your explicit consent and we shall use your information solely in accordance with the terms of the Privacy Policy. We view protection of User’s privacy as a very important community principle. We understand clearly that your personal information and that of User is one of our most important assets.

DATA RETENTION POLICY

We retain information only for as long as it is necessary to fulfill the purposes for which it was collected and to comply with any applicable legal and regulatory requirements. The data retention period may be modified if required by law, court order, or governmental authority.

When any information is no longer required for the stated purpose or upon withdrawal of consent (where applicable), we will delete, anonymize, or securely dispose of such data in accordance with applicable laws.

PROTECTION OF YOUR INFORMATION

We store and process your information at the safe data centers/servers that are protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act, 2000 and Rules thereunder. You undertake not to object to your information being transferred or used in this way.

DATA BREACH POLICY

As mentioned above, we implement reasonable security safeguards to protect information/data against unauthorized access, alteration, disclosure, or destruction.

In the event of a information/data breach that is likely to cause harm the Users, we will: (a) assess and contain the breach promptly; (b) notify affected Users, where required under applicable law; (c) inform the relevant regulatory authority as mandated; and (d) take corrective measures to mitigate risk and prevent recurrence.

Users are encouraged to notify us immediately if they suspect any unauthorized use of their account or personal information.

CHANGES IN THE PRIVACY POLICY

The Privacy policy may be changed by us, time to time and User/s is required to keep himself updated with the same at all times. By accessing the Website / Portal the User is deemed to have acquainted yourself with the up to date Privacy Policy.

CONTACT INFORMATION

Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. If you have any questions about our practices or this Privacy Policy, please contact:

Grievance Officer:  Cdr Ninad Deshpande (Retd)

Ph no.: 8447983020

Email ID: ninad@jeevanpravaas.com.